The following information is available to assist the reader in better understanding the Unemployment Insurance Program.  Further information about an unemployment claim is available to employers by contacting our Claims Center's Employer Assistance line at 1-877-214-3331.  Claimants who have questions about their claim should call the Claimant Assistance line at1-877-214-3332.

• ABC Test
• Adjudication and Fact-Finding process
• Appeal
• Base Periods
• Burden of Proof
• Charging of UI - Base period Information
• Claimant Benefit Information
• Computing WBA
• Duration of Benefits
• Employer Seminars
• Employer Tax & Benefit Information
• Filing UI Reports
• Fraud - Understand and report
• Frequently Asked Questions
• Independent Contractors verses Employee
• Lack of Work
• Misconduct - Dismissing an Employee
• Misconduct - Definitions and Examples
• Program Integrity
• Reducing UI Costs
• Suitable Work
• Seperation Requests - Completion
• Tax Rates
• UI 101 PowerPoint