If you become unemployed and have worked in Vermont anytime in the past 18 months, you may be eligible to receive unemployment insurance.  A Customer Service Representative is available to assist you in establishing or reestablishing a claim.  A list of required information needed when you call is provided for your convenience. 

Our Claims Center hours are: 

Monday - Thursday 7:45am - 4:30pm
Friday 9:00am - 4:30pm

Call Toll-Free: 1-877-214-3330

Persons with hearing impairment or TTY users may file their claim by calling the department directly. To reach a TTY Customer Service Representative, call: 1-800-650-4152

After you have established your unemployment claim, you will be required to certify that you have read and understand your Responsibilities and Rights.  To receive an unemployment check, it will be necessary for you to file weekly claims.  Your Responsibilities and Rights, other important information and regulations is available in our Claimant Handbook, which will be mailed to you after establishing your unemployment claim. 

A Customer Service Representative is also available to answer any questions you might have after your claim has been established.  Our toll-free Claimant Assistance line is: 1-877-214-3332.