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Unemployment Insurance System Update - myVermont

Improved Security for your Claimant Portal - myVermont

As part of our ongoing commitment to improving our services and protecting user information, the Vermont Department of Labor (VDOL), has upgraded the login and credentialing system that provides claimant’s access to the Unemployment Insurance (UI) Claimant Portal.

User Experience:

  •  As of March 18, 2024, claimants will utilize to file their weekly claim and access benefits.
  • The new login system utilizes a service called myVermont to provide secure system access with multi-factor authentication (MFA).
  • This platform is used by a number of other state agencies, including The Vermont Department of Motor Vehicles, The Vermont Department of Health, and The Vermont Department of Children and Families.

myVermont User Guide

Next steps:

  • An active email account is required to receive benefits through the Unemployment Insurance System.

If you already have an account:

  • If you already have a myVermont account through another state agency, you do not need to create a new account.
  • You will receive an email from the UI claimant portal in the coming weeks to authenticate your UI myVermont access.

Will this change how I file for benefits?

What is Multi-Factor Authentication?

  • Multi-Factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application or online account. Rather than just asking for a username and password, MFA requires one or more additional verification factors, such as a phone call, text message, or email for authentication.

Please do not call the Claimant Assistance Center for assistance with or logging into the portal through the new system. 

If you encounter difficulties during the activation process, our Job Centers are set up to provide claimants with direct assistance. You can call or visit a local Job Center Monday – Thursday from 9:00am to 4:00pm.

We encourage you to call ahead to schedule an appointment.  Find a local Job Center near you