December 14, 2022
The Unemployment Insurance Claims Center experiences its highest call volume on Mondays, the day following a holiday, and in the mornings during the week.
In order to better serve you and to avoid long hold times, we recommend calling back during non-peak hours: Tuesday through Friday 12:00 PM to 4:00 PM.
You may also avoid hold times by filing your weekly claim or reopening an existing claim online through the claimant portal at Unemployment Insurance | Department of Labor (vermont.gov).