*RESOLVED* UI Call Center Technical Difficulty

07 December 2021

(December 7 - 1:45pm) This issue has been resolved. The UI Claimant Assistance Center is now back online. 

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The Department of Labor's UI Claimant Assistance Center is currently unable to receive calls due to technical difficulties. Claimants may however continue to file their weekly claims or re-open past claims through the online UI Claimant Portal. Technical issues are localized to the Department's call center vendor and are not impacting other systems. 

Please stay tuned for further updates, as this article will be updated. 

Contact Information

COVID-19 Update: Department of Labor regional offices are currently operating with limited times for in-person services due to COVID-19 and staffing limitations. To see when your local office is open for in-person services click here.

Vermont Department of Labor
5 Green Mountain Drive
P.O. Box 488
Montpelier, 05601-0488
(802) 828-4000

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