Earlier this week, the Department identified issues with entering work search information when filing weekly claims. This resulted in some claimants not being able to file.
All work search related issues with the weekly claim have been resolved. If you have not been able to file your weekly claim, you can now log back in and do so. Please review the information below to better understand what you need to do next.
If you are filing in the PUA system:
- If you are filing for PUA and are self-employed, an independent contractor, or sole proprietor, and have not yet filed your weekly claim: you may now log in and complete you weekly claim. You will not be prompted to enter work search information because your employment status exempts you from this requirement at this time.
- If you are filing for PUA and are self-employed, an independent contractor, or sole proprietor and did enter work search information: you do not need to do anything additional. When you file your claim next week, you will not be required to enter any work search information.
- If you are filing for PUA but are not self-employed, an independent contractor, or sole proprietor and have already filed your weekly claim: you do not need to do anything additional.
Important note: If you have been unable to file your weekly claim this week due to this issue, you will have extra time to submit your claim. You are encouraged to submit it as soon as possible to avoid further delays.
If you are filing in the Regular UI system:
- If you filed your weekly claim already and were able to enter your work search information: you do not need to do anything additional.
- If you filed your weekly claim already and were not prompted to enter work search information: you do not need to do anything additional this week. Because this was an error by the Department, you will not be penalized for not entering work search information.
- If you have not yet filed your weekly claim: please do so as soon as possible to avoid further delays.
File Weekly Claim (Regular UI)
For more information on the Work Search Requirement for Unemployment Insurance claimants, please review the details found through the link below.
UI Work Search Requirement Details
If you have an issue with your claim that you need assistance with to resolve or if you have a hardship waiver and need to file your weekly claim, please contact the UI Claimant Assistance Center at 877-214-3332. The Claimant Assistance Center is open Monday through Saturday. Please remember, call volume is highest on Monday's and you may experience longer than normal hold times. Please try to call later in the week whenever possible.