Unemployment Insurance Fraud

The Vermont Department of Labor diligently strives to ensure that employers, workers, and others involved in the programs we administer follow the laws, rules and required procedures, to the extent of our available resources. You can assist us in this mission by reporting suspected violations of these laws, rules and required procedures. The source of these reports will remain confidential.

As a result of COVID-19, there has been an increase in the numbers of reported fraud and scams, specifically relating to unemployment insurance benefits and COVID-19 resources. To assist us with maintaining integrity of our programs, please review and select the best fitting reporting tool based on the type of fraud you are reporting.

Fraudulent Communications Relating to UI

Have you received communications (phone call, text messages, email, etc.) that you suspect of being fraudulent or a part of a phishing scam? The Department of Labor reminds claimants to be vigilant of potential fraud and only use its official website (labor.vermont.gov) to apply and file for unemployment insurance benefits. If you have recieved communications you believe to be fraudulent, you may report them to the Department through the link below.

Report fraudulent communications 

Unemployment Insurance Identity Theft Fraud

Unemployment Insurance identity theft fraud occurs when someone’s identity has been stolen and a claim has been opened in their name. If you suspect a claim has been submitted using your information, and you have not applied for unemployment insurance benefits in Vermont, please file a report with the Vermont Department of Labor Fraud Unit immediately by filing a report at the link below or calling 802-828-4104.

Report UI Identity Theft Fraud

Unemployment Insurance Claimant Fraud

Unemployment Insurance Claimant Fraud occurs when someone intentionally lies about a material fact in order to affect his/her obligations or benefits regarding unemployment insurance or workers’ compensation. Sometimes, fraud occurs when someone lies about a material fact in order to affect someone else’s obligations or benefits.

Report UI Claimant Fraud


Misclassification occurs when an employer calls someone who is an employee a “subcontractor” or an “independent contractor” to avoid providing benefits such as Workers’ Compensation or Unemployment Insurance, or to avoid withholding and paying payroll taxes.

Report UI Misclassification

While specific details about investigations must remain confidential, the department is permitted to provide aggregate data on completed investigations and the names of companies currently debarred from contracting with the State of Vermont as a result of misclassifying.

Five Things UI Claimants Can Do To Minimize Fraud

  • If the regular UI claimant has a common number UI Claimant PIN (i.e. 1111, 2222, 1212, last four of SSN, etc.), they should immediately request a pin change by calling the UI Claimant Assistance Line at: 1-877-214-3332.
  • PUA claimants should not use common numbers or names as their password.
  • If the claimant believes his/her account(s) have been compromised, they should file a fraud report with the Department using the links above.
  • All claimants should actively monitor their UI account, as well as any other online accounts (i.e. bank accounts, credit cards, etc.) to ensure there is no unauthorized activity.
  • Review our notice on detecting a fraudulent call impersonating the Vermont Department of Labor. Click here to read our fraud notice.

For more information on identity theft, security freezes and obtaining a free copy of your credit report, please visit the Vermont Attorney General’s website at www.ago.vermont.gov/cap. Additional information is also available on the Federal Trade Commission’s website at www.consumer.ftc.gov.

Contact Information

COVID-19 Update: Department of Labor offices are currently closed due to COVID-19. Please contact the Department by phone.

Vermont Department of Labor
5 Green Mountain Drive
P.O. Box 488
Montpelier, 05601-0488
(802) 828-4000

Department Directory